Frequently Asked Questions

To enroll in a course, browse our course catalog, select the course you're interested in, and click the "Enroll Now" button. You'll be guided through a simple checkout process where you'll provide your information and payment details.

Course access duration varies by course. Most courses provide access for 12 months from the date of enrollment. Specific access periods are clearly indicated on each course page before enrollment.

Yes, our courses are designed for self-paced learning. You can study when it's convenient for you and progress through the material at a speed that works with your schedule.

We accept major credit cards including Visa, Mastercard, and American Express. All payments are processed securely through our encrypted payment system.

Please refer to our Terms of Service for detailed information about our refund policy. We handle refund requests on a case-by-case basis and encourage you to contact our support team if you have concerns about a course.

Prerequisites vary by course. Each course page includes a "Requirements" section that lists any necessary background knowledge, software, or equipment. Many of our beginner-level courses have no prerequisites.

Yes, our platform is designed to work on various devices including smartphones, tablets, and desktop computers. You can access your courses from any device with an internet connection.

If you experience technical issues, please contact our support team through the contact form on our website or send an email to [email protected]. We typically respond within 24 hours during business days.

Certificate availability varies by course. Some courses include a certificate of completion, while others focus on skill development without formal certification. Check the individual course details for specific information about certificates.

Instructor interaction options vary by course. Some courses include direct communication with instructors, while others are self-guided. Course-specific communication options are described on each course page.